Thank you for shopping at urbanrabs.com. This Shipping Policy outlines the shipping process and delivery times for orders placed on our website.

1. Order Processing Time:

   • Orders are typically processed within 3-4 business days after payment confirmation.
   • Please note that orders are not processed or shipped on weekends or holidays.

2. Shipping Methods:

   • We offer standard shipping for all orders.
   • Depending on your location and the shipping option selected at checkout, your order will be shipped via our designated shipping carrier.

3. Delivery Time:

   • Once your order has been processed and shipped, delivery times typically range from 7 to 30 business days.
   • Delivery times may vary depending on your location, customs clearance, and unforeseen circumstances such as natural disasters or postal strikes.

4. Order Tracking:

   • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
   • You can track the status of your order by clicking on the tracking number provided in the email or by logging into your account on our website.

5. Shipping Fees:

   • Shipping fees are calculated based on the weight and dimensions of your order, as well as your location.
   • The shipping cost will be displayed at checkout before you complete your purchase.

6. International Shipping:

   • We ship to select international destinations. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.

7. Incomplete or Incorrect Address:

   • It is the customer’s responsibility to provide accurate and complete shipping information at the time of checkout.
   • We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Additional shipping fees may apply for reshipment of returned orders.

8. Delivery Delays:

   • While we make every effort to ensure timely delivery of your order, we cannot guarantee delivery dates due to factors beyond our control, such as customs delays or inclement weather.

9. Contact Us:

   • If you have any questions or concerns about our Shipping Policy, please contact us at contact@urbanrabs.com

By placing an order on urbanrabs.com, you agree to abide by the terms of this Shipping Policy.

Last updated: 18.05.2024